Simple process
How to Get Started
Starting with a new support provider can feel daunting. We've made the process as simple and low-pressure as possible.
Reach out to us
Contact us by phone, email, or through our website. Tell us a little about yourself or your loved one. There's no obligation, just a friendly conversation.
We have a chat
We'll talk through your needs, your goals, and what you're looking for in a support worker. This helps us understand whether we're the right fit for you.
We find the right match
We take matching seriously. We'll introduce you to a support worker who fits your personality, your needs, and your schedule, not just whoever's available.
We sort the paperwork
We'll handle the service agreement and NDIS paperwork together. We keep it simple and explain everything clearly.
Support begins
Your support starts at a pace that suits you. We check in regularly to make sure everything is working well and adjust as your needs change.
NDIS plan types we work with
Self-managed
You manage your own NDIS funds and pay providers directly. We invoice you and you claim reimbursement from the NDIS.
Plan-managed
A plan manager handles your funds. We work directly with your plan manager to process invoices. You don't need to worry about the admin.
We do not currently work with NDIA-managed (agency-managed) participants. If you're unsure which plan type you have, check your NDIS plan or ask your support coordinator.